Terms and Condition and Privacy Policies
By booking or using The Pilates Community services, you agree to the Terms and Conditions and Policies outlined. Please ensure you have read and understood them prior to proceeding.
1.) Programme Structure and Class Participation
The Pilates programme will begin at a low level and will be advanced in stages depending on my fitness level. The mixed-level and intermediate/advanced classes will provide modifications that the participant can choose from depending on their fitness level. The instructor or participant can stop the exercise session at any time if the participant is seen to be experiencing any symptoms of fatigue or discomfort. Please respect the instructor and other class participants during the session. Please keep your phone on silent, if a call needs to be taken, please either wait until after the class or take the call outside of the room.
2.) Health and Safety Acknowledgment
There exists the possibility of certain dangers when exercising. These can include abnormal blood pressure, fainting, and irregular, fast or slow heart rhythm and in rare instances a heart attack, stroke or death. Whilst every care will be taken, it is impossible to predict the body’s exact response to exercise and every effort will be made to minimise these risks by evaluation of preliminary information relating to the questionnaire and fitness by observation during exercise.
3.) Class Setting and Exercise Responsibility
For class sessions, The Pilates programme has been put together to cover a more general plan and not specifically designed as a personal training plan for each individual participant. Therefore the programme of exercises should only be undertaken in a Pilates class. Furthermore if the performance of any of the exercises outside the class then the participant do so at their own risk.
4.) Liability Waiver
Christina Reilly, The Pilates Community, or their authorised agents will not be liable for injuries sustained:
- While performing Pilates exercises outside a Pilates class;
- While perfroming Pilates exercises not in accordance with the instruction given by you or your duly authorised agent; and/or
- Performing Pilates exercises if the participant is suffering from an injury or ailment of which the instructor has not been informed of.
5.) Attendance and Cancellation Policy
Participant must inform the Pilates instructor if they are unable to attend a Pilates class. A FULL refund can only be given to those that:
A.) Book via the drop-in option AND inform the pilates instructor that they wont be attending at least 24 hours in advance.
B.) Book the full block and have sustained an injury outside of class that prevents further participantion. A GP letter or written confirmation from a healthcare professional must be provided.
6.) Credit Policy
As of June 12th 2025, credit will no longer be issued for missed classes or cancellations. Any class or block credit issued must be used within 12 months of the issue date. After this period, unused credit will expire and cannot be redeemed. it is the responsibility of the participant to track and use their credit within the stated timeframe. No extensions or exceptions will be granted for expired credits. No credit is given to those that have booked the full block and have given 24 hours notice to missing a class, see section 5.B for exception. No price deductions are given to the full block. No credit is given for missed classes or cancellations for any class in the "Full Block" category.
7.) Screening form
It is mandatory to complete a screening form prior to taking part in class. The screening form is for the safety of the participant.
8.) Class Pack
Class packs must be used up within their specified duration at the time of purchase. All purchases are final. No refunds, extensions, transfers, pauses, or suspensions are offered on unused portions of class packs, exceptions only made to those with GP recommendations (Referencing section 5.B). All class packs are strictly non-transferable and valid fort the registered participant under whose name the booking is held. Under no circumstance may another person attend a class in place of the registered participant, including but not limited to friends, family members or colleagues. Sharing, swapping or substituting attendees is not permitted. Unused classes remaining after the expiry date will automatically expire and are forfeited.
9.) No Show Fee
As of September 1st 2026, missed classes without prior notification to the instructor will incur a fee equal to 100% of the drop-in rate of €15.50. Notifying the instructor(s) early gives another participant from the waiting list an opportunity to join the class. It also allows us to manage venue commitments effectively.